Shipping and delivery of your order
When you complete your order, your request will be added to "My Orders" section of your personal account on our website you can track your order at any time in this section.
If there is any problem during the purchase, you can contact us at the email address: [email protected]
Or you can contact us directly using any of the communication channels available through Click here.
The delivery cost of the products according to the prices mentioned on the site.
This information will be displayed to you on the website.
The estimated delivery timings will be as follows:
- Estimated delivery time of the product: from us to the shipping company will be at the same day and up to 3 days,
- After the product is delivered to the shipping company delivery speed depends on the shipping company itself, but we will do our best to get it to you as quickly as possible.
Orders are dispatched by one of the local courier companies.
The shipping company is responsible for any damage that may occur during transportation, that's why when your order arrives, we prefer you to open your shipment next to the courier representative and to make sure that the products are not damaged.
If there is any damage to the product, ask the shipping agent to write a report and do not receive the product, and then please provide us with information as soon as possible to our email address: [email protected]
We will issue an electronic invoice for your purchase and send it to the email address you provide to us.
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